Terms of Use
Welcome to Padel Shop (www.padelshopkwt.com). By accessing or using our website, you agree to be bound by the following Terms of Use. These terms form a legal agreement between you and Padel Shop. Please read them carefully.
📌 Acceptance & Legal Use
By using our website, you confirm that you are at least 18 years old or accessing it under parental supervision.
You agree to use the website for lawful purposes only, in full compliance with the laws of the State of Kuwait.
🛍️ Products
• All products sold by Padel Shop are 100% original, sourced from official brands or certified distributors.
• We make every effort to ensure accurate product descriptions and photos, but slight variations in color or packaging may occur.
• Prices and availability may change without prior notice.
💳 Payment
We offer secure and flexible payment methods:
• KNET
• Visa / MasterCard
• Apple Pay
• Bank Transfer
• Cash on Delivery (Kuwait only)
• Tabby (0% interest – 4-month installments)
You are responsible for providing accurate billing and contact information.
We reserve the right to cancel any suspicious or fraudulent orders.
🚚 Shipping & Delivery
• All orders are shipped via third-party logistics providers, primarily Aramex.
• Estimated delivery times:
– Kuwait: Same-day or next-day delivery
– GCC: 2–3 business days
– Worldwide: 5–9 business days
Padel Shop is not responsible for delays caused by:
• Aramex or any third-party carrier
• Customs clearance procedures
• Force majeure or seasonal congestion
• National holidays or weather-related disruptions
Customs fees and import duties (if applicable) are the customer’s responsibility.
Tracking numbers are provided for all orders.
🔁 Returns & Exchanges
Returns and exchanges are accepted under the following conditions:
• The item is in original condition
• The plastic wrap (grip) has not been removed
• The return request is made within the allowed timeframe
Shipping fees are non-refundable unless the product is defective.
Return shipping costs are the responsibility of the customer.
🛡️ Warranty
All products are covered against manufacturing defects only.
Warranty does not apply to:
• Damage due to misuse or abuse
• Racket-to-racket or racket-to-ground impacts
• Negligent storage or excessive wear
Padel Shop facilitates warranty claims with the original manufacturer.
Approved claims may result in product replacement or refund.
🔐 Privacy & Data Security
We value your privacy. Your data is managed in accordance with our Privacy Policy.
We do not sell or rent your personal data.
Data is shared only with trusted service providers (e.g., Aramex, payment processors) for order fulfillment and delivery.
⚖️ Intellectual Property
All website content – including logos, images, text, and designs – is the property of Padel Shop or its partners.
You may not reproduce or use any material without prior written consent.
🔧 Limitation of Liability
Padel Shop is not liable for:
• Misuse of products by customers
• Delays caused by third-party shipping providers
• Orders lost due to incorrect customer details
• Consequential damages or business losses
Our total liability is limited to the amount paid for the product in question.
⛔ Prohibited Use
You may not:
• Use the website for fraudulent, harmful, or competing commercial activities
• Upload malicious content or viruses
• Violate intellectual property laws or access restricted systems
• Engage in behavior that disrupts the website experience for others
Violation may lead to account suspension or legal action.
📝 Modifications to Terms
Padel Shop reserves the right to modify these Terms of Use at any time.
Changes will be posted on this page. Continued use of the website indicates acceptance of the updated terms.
⚖️ Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Kuwait.
Any dispute shall be subject to the exclusive jurisdiction of the Kuwaiti courts.
📬 Contact Us
For any questions or concerns regarding these Terms of Use, please contact us:
📞 +965 50773577
Padel Shop – Trusted. Original. Professional.